Henk-jan ter Brugge is director, world digital advertising and marketing and e-commerce for consumer- and healthcare-tech big Philips in Amsterdam. We caught up with him about his expertise with advertising and marketing and expertise.
So how did you wind up in advertising and marketing? What introduced you to the place you might be as we speak?
I didn’t particularly research advertising and marketing, however I see individuals of all backgrounds and trades in advertising and marketing these days. So, I’m not a classical marketeer as a number of graduates consider it.
I began at a startup, however seven years in the past I began working for Philips and I began within the world digital staff. Then I labored for six months within the Chinese language market in Shanghai. Then I labored in new enterprise growth. So, actually to promote an answer of Philips available in the market. And that’s principally the place my curiosity began for digital advertising and marketing and all the pieces round it.
I noticed I couldn’t do my job as I needed to do. I needed to make a easy web site. [I couldn’t] partly as a result of I used to be comparatively younger beginning within the massive firm. I simply didn’t know the way the corporate labored, proper? However partly the methods [to do that] weren’t but in place at the moment, however that has improved considerably as they are saying.
[After that] I moved again to the worldwide digital advertising and marketing commerce staff. And I actually received a love for the spine of selling. It has been a good selection to this point. I get a number of power from it … I like the novelty. I like the complexity, which is one thing you want but in addition hate.
Why is that?
With a number of massive firms, they virtually showcase with all of the expertise they’ve and I don’t suppose it’s one thing per se to indicate off with. Much less expertise will be higher, relying on whether or not you are taking it from a worldwide or native market perspective.
Complexity means so much and it means nothing. It’s making sense of that complexity that issues. Getting understanding from the info you’ve got, getting the correct groups behind it, letting groups perceive the worth of the expertise. Doing which means not placing expertise first, however placing the use case first, what you ship with it.
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By managing that complexity you study the whole advertising and marketing chain. And now it’s not solely advertising and marketing anymore. It’s advertising and marketing with e-commerce, and e-commerce turns into the gross sales channel, proper? It’s change administration. It’s training. It’s working with the IT groups, with the entire group principally. And also you’re the spider within the net and that’s the great thing about the job I’ve.
[It’s] managing that complexity by bringing IT or tech nearer to the enterprise and vice versa, the place they’ll immensely affect one another. Getting extra individuals on board with how expertise may also help in all that. But in addition the understanding of getting the correct individuals, the correct methods of working, of actually getting that enterprise mindset.
Is there one thing you can’t do that you simply want you possibly can?
Usually what you see, particularly within the massive firms, is that you simply don’t have all the data. and there are some features which have a bit extra info than others. Due to that, generally you’ve got a gathering, you discuss totally different languages. You suppose you perceive one another, however you don’t. I want that was one thing we might join within the firm to guarantee that all people talks the identical language.