You’re invited!
Be a part of Jonathan Barouch, CEO and founder at Native Measure and AWS for a particular dialog and hands-on answer demonstration.
On this session:
Clunky and costly legacy methods can frustrate your CX brokers with redundant, repetitive duties throughout disparate methods and siloed info.
Native Measure Interact for Amazon Join is an omnichannel agent desktop for contact facilities to handle all inbound buyer conversations throughout voice, e mail, and digital messaging. It’s a single pane of glass, radically bettering agent productiveness and powering significant buyer experiences.
Interact for Amazon Join integrates with all your enterprise functions giving brokers direct entry to buyer attributes, earlier transactions, advised assist articles and associated ticket historical past. This entry permits brokers to work smarter and resolve buyer queries sooner with workflow automations, job routing and information base integrations.
You’ll be taught:
- Find out about main challenges Buyer Service Brokers are dealing with in the present day
- Hear how Native Measure can enhance time to worth
- See an on-demand demo of the answer in observe
Speaker Bio
Jonathan Barouch is the founder and CEO of the real-time buyer dialog platform Native Measure. Native Measure has places of work in Sydney, Amsterdam, Barcelona, Miami, and Singapore, and was the winner of the 2021 ICMI international Contact Heart Awards within the “Finest New Know-how” class. Native Measure Interact for Amazon Join is an omnichannel agent desktop for contact facilities to handle all inbound buyer conversations throughout voice, e mail and digital messaging in a single place. It’s a single pane of glass offering centralized buyer knowledge, real-time info and workflow automations to radically enhance agent productiveness and energy significant buyer experiences.
About The Creator
AWS Market is a digital software program catalog that makes it straightforward to search out, purchase, deploy, and handle software program that runs on AWS. AWS Market consists of hundreds of listings supplied by impartial software program distributors, spanning common classes akin to safety, networking, storage, machine studying, enterprise intelligence, database, and DevOps. These merchandise could be built-in with AWS providers and different present applied sciences, enabling you to successfully migrate and function your enterprise within the cloud. Go to aws.amazon.com/marketto be taught extra.
