Affiliate Fee FAQs – ShareASale Weblog


Receiving a fee verify is what all Associates stay up for. So we’ve got compiled essentially the most steadily requested questions to make sure you are at all times within the know in the case of your funds. Firstly, be sure you have submitted your W-9.

1. How do I receives a commission?

Funds are despatched out by way of Verify or Direct Deposit. Direct Deposit is at the moment out there to the next nations:

USA, Canada, United Kingdom, Australia, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hong Kong, Hungary, Iceland, India, Eire, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Reunion, Romania, Saint Pierre and Miquelon, Singapore, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

2. When do I receives a commission?

Funds are despatched out on the twentieth of each month, for the earlier month’s commissions (except the Service provider has opted for an prolonged lock date). So, commissions that you just earn in January, for instance, are eligible for fee on February twentieth. If the twentieth falls on a weekend, funds are despatched out on the next Monday.

3. Why didn’t I receives a commission?

Listed below are some issues to verify in case you didn’t obtain a fee:

Learn Assist Heart Matters: How do I do know if a fee was despatched? to confirm that you weren’t already paid. If a fee transaction is current, learn the fee hasn’t arrived assist matter.

Verify your Account Minimal: Within the Edit Your Accountweb page. The default is $50.00, however it may be set greater. Confirm that your account steadiness was over your minimal on the finish of final month.

Particular Be aware: Bear in mind, the “Your Present Steadiness” area contains transactions from this month that aren’t but eligible for fee. Take your present steadiness, and subtract the entire transactions for the present month. This worth must be over your minimal earlier than a fee is issued.

4. How do I do know a fee was despatched?

Each fee is listed in your Exercise Particulars report. The simplest solution to discover them is to solely present transactions from Service provider 47 – Exercise Particulars report with transactions solely from ( provider=47).

Additionally, you will discover your steadiness lower when a fee is issued.

You may also use the Previous Income Report to show historic fee data. Nevertheless, this report is just up to date as soon as per thirty days, so current fee data is not going to be proven.

5. What ought to I do if my verify is made out to the fallacious individual?

Checks are made out to the “Group” listed within the Edit Your Account web page. In case you have acquired a verify that you just can not money, it’s best to ship the verify again to us, and request that it’s re-issued.

6. How lengthy does it take for funds to achieve me?

Common processing occasions for the completely different fee strategies are under:       

  • Verify Through mail (USA): 1 week
  • Verify by way of mail (Internationally): 1-4 weeks
  • Direct Deposit (USA): 2-3 enterprise days
  • Direct Deposit (UK): 5-6 enterprise days
  • Direct Deposit (CA): 2-3 Enterprise Days
  • Direct Deposit (AU): 3-4 Enterprise Days
  • Direct Deposit (MX): 3-4 Enterprise Days
  • Direct Deposit (NZ): 3-4 Enterprise Days
  • Direct Deposit (CH): 3-4 Enterprise Days
  • Direct Deposit (EU): 5-6 Enterprise Days

7. How do I get a alternative verify?

Now we have a 90-day cancellation coverage. Until returned to ShareASale, checks cancelled inside 90 days from the unique situation date have a $35 cancellation price.

Should you wait till after 90 days, we are able to cancel your re-issue your checks freed from cost. At all times be sure your handle is up to date inside your ShareASale account.

8. What’s Payoneer and the way do I set it up?

Payoneer is a pay as you go Mastercard that will get credited with the quantity that they make.  It will get loaded every month for the quantity that their ShareASale fee is. You may also arrange Payoneer to obtain funds electronically. We might convey the verify again to your account steadiness to be paid out on the subsequent pay date by Payoneer.

Methods to arrange Payoneer:

  1. Go to your Fee Settings
  2. Click on Change Fee Settings
  3. Beneath the “Superior” window, select Payoneer.
  4. If the Payoneer service shouldn’t be out there in that window it is because of the truth that ShareASale doesn’t help funds of that methodology in your particular nation because of the availability of Direct Deposit ACH.

9. How does direct deposit get re-issued?

We’ll notify you when a direct deposit doesn’t undergo inside your ShareASale account. The notification will probably be in your “To Do Listing” beneath “Wants Consideration”. You’ll have the choice to replace your direct deposit data after which request for the brand new direct deposit to be resent.

You may also discover this data inside your account by going to Funds > Fee Rejects or clicking right here:

In case you have every other fee questions, please contact our Shopper Companies staff by way of the ticket system from inside your account. Go to “Assist” Submit a New Ticket. 


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