ActiveCampaign extends Slack integration


Buyer expertise automation firm ActiveCampaign introduced an prolonged integration with Slack to additional join gross sales, advertising and marketing and buyer assist groups and operations.

The ActiveCampaign app for Slack can be utilized by small organizations, in addition to giant enterprises. Automated integrations embody ticket administration alerts for buyer assist, qualification messages for gross sales reps and automation of on a regular basis duties throughout groups.

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ActiveCampaign powers the real-time alerts by way of Slack to succeed in the suitable groups.

Why we care. For an automation platform like ActiveCampaign, it’s necessary to be woven into the workflow of their enterprise prospects, together with advertising and marketing and gross sales groups. And don’t overlook customer support, as a result of that is the place the place so many corporations hear from their prospects. So, having assist tickets come by way of routinely to the proper crew is a serious win for buyer success and seamless CX.

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About The Writer

Chris Wooden attracts on over 15 years of reporting expertise as a B2B editor and journalist. At DMN, he served as affiliate editor, providing unique evaluation on the evolving advertising and marketing tech panorama. He has interviewed leaders in tech and coverage, from Canva CEO Melanie Perkins, to former Cisco CEO John Chambers, and Vivek Kundra, appointed by Barack Obama because the nation’s first federal CIO. He’s particularly all in favour of how new applied sciences, together with voice and blockchain, are disrupting the advertising and marketing world as we all know it. In 2019, he moderated a panel on “innovation theater” at Fintech Inn, in Vilnius. Along with his marketing-focused reporting in business trades like Robotics Traits, Fashionable Brewery Age and AdNation Information, Wooden has additionally written for KIRKUS, and contributes fiction, criticism and poetry to a number of main guide blogs. He studied English at Fairfield College, and was born in Springfield, Massachusetts. He lives in New York.


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